Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Archive for August, 2016

Monday, 29 August, 2016

10 Tips for Staying Safe When Driving Alone

Do You Drive Alone Often? Follow These Top 10 Tips for Staying Safe Are you a single person who lives and travels alone? Are you someone who needs to travel by yourself often for work? Are you worried about your safety while you are out on the road? If you’ve answered “yes” to any of […]...
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Thursday, 18 August, 2016

Best Hacks to Get the Cheapest Auto Insurance

No matter what kind of auto insurance you are looking into buying, liability or a full coverage, it’s sometimes best to shop around to find the cheapest packages. There are other ways that you can lower your insurance cost as well. Here are some of the best hacks with regards to finding the cheapest insurance. […]...
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Monday, 1 August, 2016

What Is Betterment?

Most people that have dealt with a betterment charge in their auto claim think of it as “the other B word”. Working with customers in unfortunate circumstances like an accident is hard enough as it is, but explaining something like betterment on top of that is truly terrible – even more so because this charge […]...
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Monday, 1 August, 2016

Utah Car Shows – August 2016

We at Cascade Collision love checking out the classics and you can too! Here’s some upcoming car shows around our neck of the woods: 8/7     Rockin’ Hotrod Productions 9th Annual Barbeque 790 N Center St., Lehi – 4pm-8pm 8/11    Bluffdale Old West Days Car Show Bluffdale City Park, 14400 S 2200 W, […]...
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