Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Archive for June, 2021

Friday, 18 June, 2021

The Importance of Choosing a Quality Collision Repair Shop

When your car or truck is damaged in an accident, you want to get it back in shape as soon as possible. However, don’t let that rush get in the way of finding a quality collision repair shop. The difference between shops can have lasting consequences. What Is the Collision Repair Process? The reason you […]...
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Wednesday, 16 June, 2021

Subaru Maintenance and Repair Costs

Like Toyotas, Fords, and Hondas, Subarus are popular vehicles in the US. If you’re a new or prospective owner, you may have questions: Are Subarus reliable cars? And are Subarus expensive to fix should you run into any maintenance issues? What kind of Subaru repair costs can you expect to pay? Find out the answers […]...
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Wednesday, 16 June, 2021

GM Certified Service: Why It Matters

If your car or truck is involved in a collision, you want it restored to its pre-collision condition. The problem is that there are so many different makes of cars, each with so many components. How do you ensure your vehicle gets repaired by someone who knows your type of car inside and out? GM […]...
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