Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Monday, 30 July, 2018

Estimator/Customer Service Representative

  • Full Time
  • Anywhere

Job Description

An estimator writes repair estimates on vehicles based on damages sustained from car accidents, adds supplements to those estimates, and does all the necessary communication with insurance companies and customers to inform them of the process and additional damage to the vehicle.  A self-motivator who is driven and dedicated with good work ethic and understands the importance of great customer service is going to excel in this position.

Responsibilities

Be on time for work every day.  Maintain positive relationships with vendors, co-workers, insurance companies, and customers and have phenomenal customer service.  Previous ICAR credit and at least three years of experience as an estimator with a working knowledge of CCC One and Audatex is preferred but not required.

Schedule

Monday thru Friday 7:30 am – 5:00 pm

Benefits

Six paid holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, & Christmas Day), paid time off (PTO), 401k match, medical/dental/life insurance, and employee assistance program (EAP)

Wage

Hourly wage plus bonuses determined based on extent of prior experience.

Additional Information

ICAR classes required but paid for by the company.

How to Apply

Click here to apply.

To apply for this job please visit cascadecollision.com.