Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Wednesday, 15 January, 2014

7 tips to winterize your car

Closeup of a land rover covered in snow and ice. Ideal to depict dangerous driving conditionsThe winter months can be a strain on your vehicle. Don’t know what to do to get your vehicle ready for winter? Here are seven simple tips that will ensure your vehicle will run smoothly this winter:

  1. Coolant: When temperatures drop below freezing your engine needs the right mixture of antifreeze to keep the fluids from freezing. Your winter ratio should be 60 percent coolant to 40 percent water. Most antifreeze solutions you buy in the store come premixed. But you can check your radiator’s mixture using an antifreeze tester.
  2. Battery: Cold temperatures can sap the life out of your battery. Check to make sure  your cable connections are snug. If the posts are corroded, clean them using baking soda, water, and a metal brush. Also, check the fluid levels in your battery.  If the level is below the bottom of the cap, refill with distilled water.
  3. Tires: If you live in a place where snow falls, you should swap your regular tires for a set of snow tires or all-weather tires. Snow tires have deeper tread and will help your car maneuver better in snowy conditions.
  4. Windshield: Make sure you have an ice scraper on hand and also check your wiper blades to ensure they are in good working order. Other vehicles will throw slush  onto your windshield, hampering visibility. Use a windshield wiper fluid with antifreeze and make sure your fluid container is full. Don’t drive with a windshield obscured by ice.
  5. Locks: Sometimes icy weather can freeze your door locks. Make sure you have a can of de-icing solution handy this winter, which can quickly unfreeze those locks.
  6. Engine oil: When the outside temperature drops, the oil takes on a thicker consistency and doesn’t circulate as well in an engine. You may want to switch to a less viscous oil. For example, if you normally use 10W-30, switch over to 5W-30.
  7. Emergency Kit: Check to make sure your spare tire is in good shape. Pack some gloves, warm clothes, road flares and a shovel in case you are stranded. Also pack blankets, a flashlight, jumper cables and antifreeze. Stow an extra can of oil, too.

Have a fun and safe winter-driving season!