Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Monday, 2 December, 2013

What to do if your brakes fail

Brake failure can happen at any time and can be a pretty scary and nerve-wracking experience for drivers, especially if you’re on the highway. But there are some steps you can take to bring your vehicle to a stop without getting into a serious crash.

Don’t panic. Also, don’t overreact. Do not shut the engine off. If you do, you will lose your power steering. As soon as you notice signs of brake failure take your foot off the gas pedal. Try and move into the right lane and then work your way toward the shoulder of the road. Shifting into a lower gear allows the engine to slow the car down.

Pump the brakes. By pumping the brakes you may be able to build some pressure back up to help you stop the car. Once you have pumped the brakes a few times, quickly squeeze the brakes to the floor. The maneuver may bring your vehicle to a stop.

Hand brake in a carUse the emergency brake. Depending on the make of your vehicle, you may be able to pull the handle up or push down on the pedal. Don’t push or pull too quickly, as your tires will lock up. If you have room to do so, sharply steer from side to side, which will generate friction and help slow your car down. However, don’t do this if you are in traffic.

If you come across a runaway truck ramp or an incline, steer towards it as it may slow your car down. You can also use the guardrails or cement highway dividers to break your speed as they are designed to make contact with your wheels. Driving through dirt or gravel will also act as a break to slow your vehicle.