Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Cascade Collision Repair

Thursday, 13 October, 2016

How to Check and Change Your Car’s Battery

If you have trouble starting your car, you could have a number of problems. You could have a bad battery, a bad alternator, faulty starter, security system issue, a bad sensor, or a random electrical problem. The first thing you want to do is check your battery because it is probably the least expensive and least troublesome problem to fix. Batteries have an average lifespan of about three years. If you’ve had your car longer, then you could almost be certain that you need a new one. Still, you want to go through the proper processes of canceling or establishing a bad battery diagnosis. First, examine your cables and ensure that they are connected tightly and do not have rust or corrosion on them. You can examine the connections with your eyes to see if they have any apparent issues. Unscrew them with an 8 mm socket and examine them inside and out.

The Cancellation Process

You can use the cancellation process if you do not have the tools that you need to test the battery. The cancellation process consists of doing some tests that can cancel out any of the prospective diagnoses. For example, you could see if a jump will start the vehicle. If a jump starts the vehicle, then the probability of you having a bad battery is extremely high. If a jump does not start the vehicle, then you may have a starter issue or some other problem. You may want to take the car to a local mechanic or auto parts store if you get it started. They have the tools that are necessary to check the battery for a definitive answer. On the other hand, you can buy yourself the appropriate tools in case you have issues in the future. A voltmeter is the main tool that you need to check whether you have a bad battery or not. Voltmeters run between $8 and $30 usually. Making the investment is worth it because you can help yourself as well as other people who may need assistance in the future.

Checking the Battery with a Voltmeter

The first two steps of checking a battery with a voltmeter is turning the car off and disconnecting the positive battery terminal. The positive lead on the voltmeter should then go on your battery’s positive terminal. The negative should then go to your negative terminal. The voltmeter will display a number on it that will tell you where your battery stands. A number that is more than 12.9 volts indicates that your battery is receiving too much charge from the alternator. A “good” battery should have a reading that is between 12.4 and 12.7 volts.

Crank and Check

You can also check to see if your battery is bad by using the voltmeter and performing a cranking voltage check. Start the car and allow it to keep trying to turn all the way over. A partner can then look at the voltage reading while you are trying to start the car. Your battery is shot if you get a reading that is below 9.6 volts while you are trying to crank the car.

Using a Power Probe

A power probe is a different type of tool that does the same exact job as the voltmeter. You hook it up the same way you would hook up the voltmeter. The only difference is that the probe has a long, sharp end with which you will need to touch the positive battery connection. Once you touch the positive connection with the probe, you will get a reading from it. Your battery is good if it gives you a reading of 12.4 to 12.7 volts. Otherwise you may have an issue.

Choosing a Good Battery

Select a battery that has the correct number of cranking amps for your vehicle. Stores sell myriads of batteries. You can choose one that has a life span of one year, two years, three years, five years, or more. Replacing a battery is a matter of unscrewing the two connectors, puling the old one out, and putting a new one in. You can do it yourself, or you can allow a mechanic to do it.

Hopefully these tips will help you next time you have some battery troubles. By doing these steps yourself, you can save yourself a lot of money and time.