Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Friday, 17 February, 2017

After Crash Facts: Why Car Paint Jobs Are Important

Don’t Skimp on the Paint

If your car has been in a collision, the repair process is multi-layered. Once the damaged parts have been replaced and the dents smoothed out, the important work is not yet done. The paint job will have a major effect on its future life. That’s why it’s important to have it done the right way by the right person.

Why a Professional?
None of us like to spend money on car repairs. If possible, we’d love to do as much as we can or have a friend help. But the paint job is not the place to go cheap. We can easily describe our car colors. Crimson red, cobalt blue, or maybe metallic silver are some specifics that come to mind. Well, most cars have a paint code located in a door jamb, under the hood, or in the trunk. This gives you the exact color of the manufacturer’s paint. A good auto body professional will know to look for this code and match it with the paint they are using so that they’re not just painting over your repair job with a “similar” color to the rest of the car. Paint color mixing may be part of the process. You will want someone certified and experienced to trust in handling that.

What’s the Big Deal About Paint Anyway?

Paint does more than just make your car look good. As strong as the metal that makes your car’s body is, it can and will wear down with time. Every time you drive your car it encounters dust and dirt from the road that you may or may not notice. Paint serves as a protective coating to protect your vehicle from the damage the road can do. Quality paint means a lesser likelihood of rust and even possible harm to the car’s parts. The stronger that metal remains, the better your car can stand up to everyday driving and even another possible collision. And the better the paint job, especially over a repaired area, the more likely that metal is to stay strong.

What They Should Do
Not everyone who can fix a car can paint one. Make sure the professional you choose is thorough enough to clean your car before painting. Dirt and dust in the paint itself are no better for your vehicle’s metal than the grime on the roads will be. Don’t be afraid to ask if they will be placing tape over the parts of the car that won’t be painted. A paint gun has specific settings and if they are not correct, runs and drips can be the result. Be sure to check for these before paying for the work done and leaving the shop.

How Do I Know I’m In the Right Place?
We’re not all experts on auto body shops, let alone paint shops. So how do we know if we’re trusting our car to the right place? Look to see if it the shop you’re in appears relatively well organized and clean. It’s an auto repair shop, so it won’t look like an operating room, but if there’s excessive clutter, it may indicate how careful they are likely to be with your car and its parts. Check for certifications from paint or equipment manufacturers. The employees of Cascade Collision are serious about your car’s perfection and will do everything they can to ensure it.

A cheap paint job will come out expensive later when you have to do more work. Any car, luxury sedan to old reliable special, deserves a quality paint job. If there’s been an unfortunate incident of damage, it’s best that a true, dedicated professional repair your car and restore it to look brand new.