Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Thursday, 16 July, 2015

Detail your car like a pro!

It’s finally the season where you can start hand-washing your baby like it deserves. No more run-of-the-mill car wash for you! Here are some tips to get your car looking like it just rolled off the lot:portrait of a funny man washing a car with a cloth

  • Wash you car by hand instead of just hosing it off. This gives you the chance to familiarize yourself with its textures and contours. You might find scratches or stains that have gone unnoticed. Besides, even cars deserve a good massage every now and then.
  • Using proper products (dish soap is for dishes, not for cars) ensures that the finish of your car stays shiny and in good condition. When you use products that aren’t made specifically for cars, you can strip the protective wax coating, making it easier for your paint to become chipped, dull, and scratched. And no one wants that.
  • Water can leave behind mineral spots and calcium deposits, so make sure you dry the car completely using soft microfiber cloth.
  • Wash your car a section at a time, rinsing each section after you’re done. Wash it from top to bottom so that all of the dirt and grime runs down and away from the clean sections.
  • After your car is thoroughly washed and dried (with proper products), it’s time to give your ride a good waxing. Not only does this make your paint shiny and bright, it also protects the car from getting water spots and lengthens the life of the paint.

Experts recommend washing your car at least every 1-2 weeks. However, you should remove spots and stains as soon as possible. They’ll come off much easier when they are fresh. Most importantly, experts say to use good products that are specifically made for automotive cleaning.

Now get out there and give your car a bath!