Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Wednesday, 7 January, 2015

Diving into the details of comp and collision coverage

Risk and insurance on road signHave the two “C”s of automobile coverage stumped you? If you buy car insurance, you’ll want to understand the differences between comprehensive and collision coverage.

Collision coverage applies to damage incurred when your car collides with another vehicle or object.

Let’s say you’ve had a really bad day, when you accidentally hit the gas pedal instead of the brake pedal in a moment of distraction. Next thing you know, you just had a fender-bender. Your collision coverage is the part of your policy that pays to fix your vehicle.

Comprehensive coverage kicks in when you incur any damage to your vehicle from anything other than a collision with a nonliving object. The scope of comprehensive insurance can run the gamut from damages triggered by a tree falling on your car to damage caused by vandals or even violent storms that pepper your car body with damaging hailstones. It also covers flood damage to your vehicle and damage caused by hitting an animal.

If you have a loan on your vehicle, you’ll probably be required to have both collision and comprehensive coverages. If you own your vehicle outright, you have the option of purchasing these two types of coverages. Have you reviewed these two important types of coverages recently? We’re happy to review your car insurance policy to make sure you have the right amount of coverage for you and your family.