Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Friday, 26 September, 2014

Don’t text and drive!

We’d like to blame it on the kids. That is so much easier. But the truth is that adults are guilty, too. In fact, one report says that adults are worse than teens when it comes to distracted driving.

Distracted driving of any kind is a threat to safety. Distracted driving includes anything that might take a driver’s attention from the road – fighting kids in the back seat or a buzzing phone next to you. Unfortunately, the phone is the culprit in too many accidents related to distracted driving. This is because a phone, especially a text message, requires more attention: visual, manual and cognitive. 30254913_S

And here’s a statistic from distraction.gov that should make you nervous the next time you get behind the wheel: “At any given daylight moment across America, approximately 660,000 drivers are using cell phones or manipulating electronic devices while driving, a number that has held steady since 2010.”

Here are some tips to help you avoid being part of the problem: 1) Just turn it off! 2) Can’t bring yourself to turn it off? Put it on silent. 3) Get an app that will automatically return a text to let the sender know you are driving. 4) Pay attention to the statistics! 5) Finally, just don’t do it! No message is worth a life.