Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Thursday, 19 March, 2015

Got a new driver? Here are some important tips to cover

new driver w keys from dadGot a new driver in your family? It’s a scary and exciting time! Here are some great tips for new drivers–from how to change a flat tire–to what to do with obnoxious friends.

Being a new driver can be intimidating but it’s not a responsibility to take lightly. When driving a car, you are literally putting your life and the lives of any passengers in your hands. While it can be intimidating, it’s also a momentous occasion that has inspired thousands of people both young and old to hit the highways with a new sense of freedom.

With the wind blowing through your hair and an empty road in front of you, it might be tempting to forget practical matters. But those practical matters are what may help to not only keep you safe, but make your foray into freedom a safer and more enjoyable experience.

So when you get that little piece of plastic in your hand that symbolizes so much of being a part of the grown up world, remember that all good things come with a certain amount of responsibility and respect. Knowing how to handle every situation you get in can only make your driving life more carefree and safe. And isn’t that really what we all want in the end anyway?

So hit that highway and feel that wind in your face! Just do it the smart way!