Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Monday, 18 March, 2013

How to fix hail damage

Late spring and summer may be a time for vacations and fun in the sun, but summer also Windshield wiper with white hail in winterushers in the season for severe thunderstorms. Hailstones can wreck havoc on a parked car. So what do you do in the event your car is damaged by hail? Here are a few tips on how to go about repairing the damage.

First, assess the overall damage. Depending on the depth of the dents, you may want to ask your insurance company to have a claims adjuster come out and inspect the damage. If your deductible is higher than the damage, you may decide to skip filing an insurance claim.

You’ll have different options on how to go about repairing the damage caused by hailstones. Sometimes the dents will disappear simply by parking your car in the hot sun for a few days. That’s because sunlight warms the metal on your car’s body. As the metal warms, it expands, and if you’re fortunate, expanding metal may cause the dents to pop back out and disappear. Parking your vehicle for just one week in the hot sun may eliminate up to 90 percent of the dents caused by hail.

If you’re a do-it-yourselfer, there are also a couple of other remedies for getting rid of those dents. Applying a hair dryer to the dent will have much the same effect as sunlight. However, be careful when using a hair dryer because it can cause your vehicle’s paint to discolor.

If heating hasn’t eliminated the dents, add a cube of dry ice to the dent. Then wait for the frost to accumulate on the sides of the ice. Remove the dry ice and use a hair dryer to heat the dent.

Sometimes the hail damage is too extensive for any of the do-it-yourself home remedies to work. In that case, you may need to take your vehicle to a professional auto body shop. There are two options when it comes to repairing the damage: Paint-less dent repair or conventional auto-body repair. Paint-less dent repair is a process that entails removing dents with rods and picks that push the dents out from the inner side of the panel. Conventional body repair requires sanding and repainting and can take up to two weeks to finish. Paint-less dent repair usually can be done in one or two days and will have your car looking like new in no time.