Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Tuesday, 26 April, 2016

Safety first, adventure second

16012303_SWe are excited about the warmer weather and the idea of planning a road trip. Maybe your family already has a fun vacation planned out or perhaps you enjoy the spontaneity of hopping in your car for an unknown adventure. Whichever you prefer, a little preparation comes in handy!

First, dust off the manual and look through the maintenance schedule. If there are things that are due or overdue, such as oil and filter changes, get those done. While you’re at the mechanic, go ahead and have all your car’s fluids topped off. Ask your mechanic to do a complete check of the car with your impending road trip in mind.

Take stock of your tires. Let’s assume they aren’t too old and worn. When you’re on the road for hours at a time, tires get pretty hot and if unbalanced can lead to a blow out. As with other basic and regular upkeep, have your tires balanced and rotated on a schedule. This allows them to wear evenly. Also, don’t forget to make sure the air pressure in your tires is up to the recommended psi.

The car should now be looking good and raring to hit the road, so it’s time to pack a few safety items. An emergency kit is always a good thing to have in the car, but especially handy for long trips.  A tire pressure gauge and a set of jumper cables is never a bad idea either.

Give some thought to navigation too. Many newer cars have a GPS system built in, and smartphones also have mapping features. However, it is wise to know the routes you want to take ahead of time. Are there going to be toll roads along the way? What kind of construction or other delays should you expect? A good old fashioned atlas can take you far when you need to navigate with the bigger picture in mind.

When you crave adventure via the open road, take some measures to be sure you’re safe and prepared. Use these tips to help you get ready and then enjoy the road trip!