Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Thursday, 20 March, 2014

Salt solutions are eating car paint, wires, gas tanks and more!

extreme driving, the car is moving rapidly over the smooth snow and creates a spray of snowFrostbite, earaches and school cancelations aren’t the only hassles that come with an excess of extreme winter weather.

Anytime rain, ice, sleet or snow falls from the sky, our vehicles are in danger of suffering permanent damage. This is due to what the Environmental Protection Agency calls “environmental fallout.”

Falling moisture contacts air pollution, dead bugs, bird poop and various pollens and saps and subsequently becomes saturated with these particles and pollutants. When this falling (newly polluted) moisture comes into contact with you vehicle, the result is drastic and long-term damage to your automotive paint.

When the falling moisture of the frozen or almost-frozen kind occurs, the odds are that your municipality or state will combat the freezing conditions by regularly spreading salt solutions on surfaces before and after a snow, ice or sleet event.

Because of its chemical composition, salt is a godsend in that it’s wonderfully effective at melting frozen water, keeping our walkways and roadways safe from slipperiness. But also because of its chemical composition, salt is a curse in that it’s wonderfully effective at dissolving paint, leaving our vehicles with ugly scars and scrapes. If you’re one of the many who must travel the saline streets in the land of the ice and snow, we have some great tips to help protect your vehicle from the ravages of road salt.

You do not need to worry too much about the exterior of your car, however, if you take the proper measures; the Department of Motor Vehicles has a few tips to keep salt from being a pain. They suggest washing and waxing your car prior to the weather event. A spit and polished vehicle is far less likely to be damaged because it rids the surface of any potentially damaging particles and protects it from the pollutants found in falling moisture. The DMV also recommends sealing the vehicle’s undercarriage (especially the brake and fuel lines). For more DMV tips, click here.

Unfortunately, according to experts, the exterior of your car isn’t the only thing at risk of being damaged by road salt mixes. This is because road salt is increasingly being mixed with finely ground synthetic compounds or even liquid solutions that contain shockingly corrosive properties. Whereas prior to these new salt mixes, granular road salt didn’t typically penetrate the interior of a vehicle, these mixes are now causing failures in wiring, fuel tanks and brakes and pretty much every aspect of a car’s inner workings.

If you think your car might have been damaged by these new salt mixes this winter or if you’ve been driving a lot and just want to avoid any potential inconvenient problems in the future, you should probably get it checked out by some professionals. After all, road salt mixes could be killing your car, inside and out!