Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Sunday, 2 March, 2014

Stay safe on the road this winter with these tips

19006066_SHere’s a scary statistic about wintertime driving: Nearly one-quarter of all weather-related vehicle crashes occur on snowy or icy pavement, killing more than 1,300 people and injuring nearly 117,00 each year, according to the Federal Highway Administration.  Here are some tips to keep you safe behind the wheel when the weather turns frightful.

Prepare your vehicle. It’s always a good idea to give your car a seasonal checkup.  What should be checked? Get a car care checklist at this link. Don’t forget to make sure you’re driving on the right type of tires and that they have enough tread.  Replace any tire that has less than 3/32 inches of tread. Too little tread can substantially affect your ability to stop and maneuver in poor weather conditions.

Don’t tailgate. It takes longer to stop a car in icy conditions. The normal following distance of three to four seconds when driving on dry pavement should be increased to eight to 10 seconds when driving on icy, slippery surfaces.

Don’t use cruise control. When you’re driving on icy roads, cruise control increases the amount of time it takes to respond to a problem. Likewise, it won’t allow you to respond instantly by simply lifting your foot off the accelerator.

Do you know how to stay in control in the event of a skid? Do you know when to brake and when to steer away from a collision? Find some more valuable wintertime safety driving tips here.