Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Wednesday, 5 March, 2014

How an auto insurance policy can protect you

20044525_SEver wonder what all those parts of your auto insurance policy are for? Here are six basic components of most vehicle policies and how they protect you:

Bodily Injury Liability. This coverage applies to injuries the policyholder (or someone driving the policyholder’s vehicle) causes to someone else. This coverage is extremely important if you find yourself involved in an accident that involves hospitalizations or significant injuries. An injury-related lawsuit could be financially crippling without it.

Personal Injury Protection. This coverage can provide medical care for the driver, and any passengers, who are in the policyholder’s car at the time of an accident.

Property Damage Liability. This coverage pays for any damage that you, or someone driving your car with permission, causes to someone else’s vehicle or property. This deals with property, not injury.

Collision. This coverage pays for damage to your car. In the event of an accident, collision coverage will pay for the cost of repairing your vehicle, minus the amount of your deductible. Typically, deductibles fall in the $250 to $1,000 range.

Comprehensive. This part of your policy is designed to protect you if your vehicle is stolen or damaged by something other than a collision. This might include a fire, a flood, a windstorm, an earthquake or other natural disasters. It might also include vandalism or falling objects. As with collision, this coverage is subject to a deductible.

Uninsured and Underinsured Motorist Coverage. This coverage comes into play if you are hit by an uninsured or hit-and-run driver.