Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Saturday, 22 March, 2014

Where the accidents are: What NOT to do on the road

22185094_SWant to be a better driver? Take a look at the three most common types of at-fault auto claims. These are claims in which the driver is to blame for the accident. This list, compiled by Claims Journal magazine, is a great guide to what NOT to do while you’re on the road:

Out-of-lane collisions. Out-of-lane collisions are the No. 1 at-fault auto claim. That’s when you try to change lanes at the same time another vehicle is trying to do the same thing and the two cars collide. Most often, they are caused by drivers paying attention more to what’s going on inside their car than what is happening on the road. Looking in the back seat, fiddling with your car’s stereo, calling someone on your cell phone, eating, having an argument with a passenger, all can take your attention away from safe driving. ‘Inattention’ is the leading cause of out-of-lane collisions, according to industry data.

Single-vehicle collisions. The second most common at-fault accident is a single-vehicle collision. That’s when a driver skids off the road or out of their lane and collides with a fence, tree, house or anything other than another car. The top reason for these types of accidents is driving too fast for weather conditions. You’ll want to drive more slowly during snowy, icy and rainy weather. Many drivers don’t.

Rear-end collisions. Rear-end collisions are the third most common at-fault accidents, and these types of crashes are often caused by tailgating, or driving too close behind another vehicle. Under normal driving conditions, it’s recommended drivers should maintain at least one car length back for every 10 miles of driving speed. So, if someone is driving 50 miles per hour, keep at least five car lengths behind. When the weather is bad, you’ll want to maintain even more space between you and other drivers.