Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Wednesday, 15 October, 2014

Winter driving survival guide

driving on snowy road

Getting behind the wheel in severe winter weather can be hazardous. That’s why learning proper driving and safety techniques not only helps you to feel more self-assured in the driver’s seat, but it can avoid a costly and dangerous accident.

Snow and ice can overwhelm even the best of drivers. Consider these tips to help increase your safety and keep control when you hit the road:

Stay home: The best way to avoid a winter driving accent is to avoid driving. So if the National Weather Service issues a severe winter weather advisory, consider staying inside until you know it’s safe. You may arrive at your destination a little later, but taking a risk in hazardous conditions also comes at a cost.

Tune-in: When driving is a necessity, and staying home isn’t an option, tune in to local media for up-to-date information on problem areas and trouble spots. Your local radio or TV station will usually have traffic cameras in place to know what is happening before you get there. This will save you time and help you to know what to expect.

Stay on the beaten path: To increase your chances of arriving at your destination without incident, only drive in areas where the snow has been cleared. Plowing and salting crews generally work around the clock in extreme weather conditions. Waiting for them to do their work can serve you well.

Get a grip: Snow tires are designed with deeper tread than all-season tires, allowing them to grip the snow better. And it can make all the difference. So if you live in an area with regular snow fall, a good pair of snow tires is a wise investment.

Know your vehicle: One of the best ways to increase your chances for safe travel is to know your own vehicle. Every vehicle requires unique care, so learn how your steering and brakes work and the best way they handle extreme weather conditions.

If snow is a fixture where you live, it pays to learn proper winter driving. With so many things out of your control, arming yourself with knowledge to drive smart and drive safe helps you maintain control in the areas you can control.