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Customer Reviews

Customers have great things to say about Cascade Collision Repair, but don’t just take our word for it!

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Shelly Barney profile picture
Shelly B
November 10, 2026
I’ve had several cars repaired at Cascade Collision and they have always been wonderful. They pay attention to every detail. And the staff is very friendly!
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Chuck Roberts profile picture
Chuck R
November 10, 2026
We chose Cascade Collision to repair our car. They did a wonderful job, they finished the repair quickly and professionally. I highly recommend them.
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Mo Johnson profile picture
Mo J
November 8, 2026
After dealing with insurance people who hate me and a police department that doesn't care what happened, working with Cascade was the biggest breath of fresh air. They were super easy to work with, got things moving quickly, and seemed to actually have my best interest in mind. They estimated 1-2 weeks for repairs and the cost was much less than I was anticipating. I'm still waiting for repairs to be finished, will update after. So far, I've loved working with them though.
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Morgan Goodrich profile picture
Morgan G
November 3, 2026
Incredibly kind and helpful! They take care of and advocate for their customers.
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Dennis V Pratt profile picture
Dennis V
November 3, 2026
They do amazing work! I’m extremely impressed! They kept me informed the whole way through, and were done on time. I could not have been happier.
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Kya Sayachith profile picture
Kya S
November 2, 2026
Great Shop! Very generous and kept me updated! Done in a lick of time :) I had been hit by a deer and had to get all new body parts on the front and side of my Subaru Wilderness Crosstrek. Took them about a month but it looks brand New!
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Charles Davenport profile picture
Charles D
November 2, 2026
Friendly, helpful staff.
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Karen Hansen profile picture
Karen H
October 30, 2026
They replaced my rear bumper on my 2025 Jetta after getting rear ended. They did a fantastic job. They had it done quickly and did a great job. Looks brand new again. They’re super easy to work with, explained everything and I picked it up right on time. Will definitely use them again if I ever need them!
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Ian Lambert profile picture
Ian L
October 30, 2026
I was recommended to come here by a friend and completely understand why. Somebody scratched the side of my car and I was worried if it would come out or not. Allan worked on my car and was able to buff it out in 10 minutes and did a flawless job. Scott, the manager was incredibly kind and was very helpful in the whole process. My overall experience was way above my expectations. I was very impressed with the quality of work and service they provided. I highly recommend that anyone in the area who needs work done on their vehicle comes here. 10/10 in every category.
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Veronica Calhoun profile picture
Veronica C
October 30, 2026
Cascade is an excellent repair shop. Employee's are easy to work with. They kept me informed. Handled all the insurance paperwork. My car looks like it never had any damage to it. I would highly recommend them.
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Reggie Jackson profile picture
Reggie J
October 27, 2026
Thanks to Jeremy and all HIS BOYS!! They fixed my panoramic sunroof on my 2017 Ford F 350 they did a great job. They made everything work like brand new thanks guys for all your effort and hard work. As a customer Reggie Jackson I really appreciate your dugilegence. Thanks WYD BODY F350
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Joshua Biagio profile picture
Joshua B
October 26, 2026
Katie and Valerie were extremely helpful when I needed a repair on a broken trim piece. They resolved the issue very quickly and made the process painless.
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David Builes profile picture
David B
October 23, 2026
All repair steeps were informed through text and cascade wepp page
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Tanya Fairchild profile picture
Tanya F
October 23, 2026
From the beginning to the end of repairs the team here was phenomenal! They were great from the moment I walked into the shop and at keeping me updated on the repairs. I highly recommend!!
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Estee Harris profile picture
Estee H
October 21, 2026
The vehicle came back properly fixed and cleaner than I dropped it off, with a baby and toddler, having someone clean and vacuum out my vehicle is worth 5 stars alone. They do great work, kept me updated on the progress and I’m thrilled with the repair.
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alyssa hansen profile picture
Alyssa H
October 19, 2026
Had a great experience! Would recommend to anyone!
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Alexis Rich profile picture
Alexis R
October 19, 2026
The customer service I received here was above and beyond. They communicated regularly, so I knew how things were progressing. When I had questions, they went into detail clarifying. They made a bad situation so much better.
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Shawn Ward profile picture
Shawn W
October 17, 2026
Josh was great to work with! He kept us up to date with everything going on. Great communication. Our car looked better than before the accident! We would recommend Cascade Collision in Spanish Fork!
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Cat Marini profile picture
Cat M
October 16, 2026
After a rough interaction with my appraiser, Cascade was incredibly patient, kind, reassuring, and left me feeling like I could confidently move forward with their shop taking over on an inspection. They handled everything professionally while also maintaining empathy. 10/10 I would use them again. Thank you! CAT
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Marilyn Darby profile picture
Marilyn D
October 16, 2026
Cascade is one of the best places I’ve ever been to get my car fixed. They treat you like a queen they let you know that it’s running behind or it’s ready and you get little treats when you leave couldn’t ask for anything better I will never use anybody else.
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Susan Wesley profile picture
Susan W
October 15, 2026
Great work and communication
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Rebecca Hamilton profile picture
Rebecca H
October 13, 2026
You guys did amazing work, great people skills and updated me through the whole process. I would gladly use you again!
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jason boal profile picture
Jason B
October 13, 2026
They were great to work with!
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Kelly Sobotka profile picture
Kelly S
October 12, 2026
Cascade always does a great job, had my car finished when they said they would, communicated along every step. Megan at the front desk is a pleasure to work with as well.
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Alexis Plyer profile picture
Alexis P
October 12, 2026
I had a really good experience with them, they were able to work with my busy schedule and were extremely nice! And my car looks and drives like it never got in an accident.
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Valerie Harrison Spencer profile picture
Valerie H
October 12, 2026
Cascade does immaculate repairs. They are so good I won't go anywhere else. They even finished 4 days early. My car looks brand new. I love them! Go to Cascade collision for your repairs. Super nice staff.
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Laurel Allman profile picture
Laurel A
October 12, 2026
My car was broadsided. Significant damage Lacey was very informative and helpful. She kept be abreast of repairs and answered all my Questions and concerns My car was repaired and back to me in less time than expected Completely satisfied with service.
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Shannon Eden profile picture
Shannon E
October 12, 2026
Really appreciated all the help and communication during the process. The repair was done well as well!
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Caiden Breivik profile picture
Caiden B
October 9, 2026
Shout out to Katie and Valerie for helping me along the way and answering my questions. Thanks also to the techs who repaired my car ❤️
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Curtis McLaws profile picture
Curtis M
October 9, 2026
This is an early review because I just got my Palisade back. We had some damage from an accident and they did a superb job replacing the part and matching the paint perfectly! And they returned the car cleaner than when we dropped it off. During the process, they were very communicative and helped me work with insurance to get everything taken care of. I will definitely take my cars back to this shop in the future!
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Stephen Bahr profile picture
Stephen B
October 9, 2026
Professional, on time, good work
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Brianne Jensen profile picture
Brianne J
October 9, 2026
Katie went above and beyond throughout the entire process, staying late, making phone calls, pulling all sorts of strings while working with a difficult insurance company. She was patient, kind, proactive, and professional. She took what would have normally been a huge burden in my life, and made it so much smoother for me. I can’t recommend this place and Katie enough.
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Alvin Brown profile picture
Alvin B
October 8, 2026
Cascade always does a professional job.
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monica garcia profile picture
Monica G
October 8, 2026
Jennica-Very helpful, informative about the process and car repair! Got me in super quick! Most importantly smoothed my nerves about the whole process! Thank you!
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William Weidner profile picture
William W
October 8, 2026
They gave me regular updates I was never unsure of what the status of the repair was. The work looks perfect as well.
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Weston Eden profile picture
Weston E
October 8, 2026
They did a wonderful job on the repairs, and were so helpful through the entire process. Anytime I had a question, they answered quickly and seriously took care of everything! I would recommend them to anyone.