Customer Reviews
Customers have great things to say about Cascade Collision Repair, but don’t just take our word for it!
Posted on Google
Canyon CSeptember 9, 2026I am very, very happy with this shop. They got it in out repaired. Everything was very quick. I am very happy that the quality as well and the people that I had to deal with they also get five stars couldn’t have had a better experience.Posted on Google
Brent HSeptember 9, 2026The communication was top notch. The repair was a quick turnaround… but the communication exceeded my expectations.Posted on Google
Kay HSeptember 7, 2026I was very impressed with the professionalism and courtesy of the staff. They were well-informed concerning the repairs needed on my vehicle after the accident. I would recommend Cascade Collision Repair to anyone who needs auto repair. The actual cost was less than the estimated cost!Posted on Google
Forrest MSeptember 7, 2026Easy to work with. Quick repairs.Posted on Google
Jamey PSeptember 7, 2026Did an excellent job with my insurance repair of my truck. Looks good as new. They also were helpful and reasonable about other work I wanted to have done at the same time. Definitely would recommend.Posted on Google
Dave HSeptember 5, 2026Cascade fixed my 4Runner to look like new again. Easy to work with.Posted on Google
Christopher BSeptember 5, 2026Cascade Auto Repair is AMAZING!!! From start to finish, they walked me through the entire process, answered every question I had, and were incredibly punctual with their deadlines and next steps. This was my first auto repair experience, and it was hands-down some of the best white-glove service I’ve ever received. Valerie and the other office staff were absolutely wonderful and honestly the main reason for this glowing review. They were kind, communicative, professional, and made what could have been a stressful experience feel completely seamless. My vehicle was delivered right on time, and the only thing I have to come back for is a trim piece that is currently backordered. But even then, they went above and beyond, they temporarily installed a different-colored trim piece so I can continue going about my life and even run my car through the car wash while I wait. That level of thoughtfulness and customer service is something you just don’t see often anymore. I would recommend Cascade Auto Repair to anyone without hesitation! Thank you for taking such great care of me and my vehicle! ❤️Posted on Google
Dan BSeptember 4, 2026The staff are amazingPosted on Google
HSeptember 4, 2026They did a wonderful job! Kept me updated during the whole process. I'm really happy with their work.Posted on Google
Dave TSeptember 2, 2026Excellent service. They fixed my car up nicely. Thank You ! I've been back several times and each time I'm treated very well. Thank you again !Posted on Google
Mike BSeptember 2, 2026Very good service and communication is excellent. I work 2 jobs and they made it easy in taking care of rentals and no hassles. I strongly recommend their services.Posted on Google
Colten PSeptember 2, 2026These guys were great to work with and Megan is the bomb!Posted on Google
Marispini (September 2, 2026Cascade did an amazing job repairing my truck! They make it so seamless for you as a customer handling everything with the insurance and getting a rental vehicle if needed.. From drop off to getting into my rental took like 15 minutes. The staff is super professional, compassionate and friendly! The repairs make it like my truck was never even in an accident! On top of that they take the time to completely detail your entire vehicle! Hopefully I’m never in another accident but if I am I’ll never take a vehicle anywhere else again!Posted on Google
Cindi ISeptember 1, 2026Helpful and efficient! I appreciated text it kept me informed of progress. And the work on the car was beautiful!Posted on Google
Cathy PSeptember 1, 2026Cascade Collison not only did a great repair job on my car, but the entire staff was so helpful and friendly.Posted on Google
Ethan TSeptember 1, 2026Great service, fast to respond and made a tough process really easy and smooth.Posted on Google
Nick RAugust 31, 2026They did an awesome job and work great with me. Front desk lady was amazing as wellPosted on Google
Deseree HAugust 31, 2026I had my vehicle repaired through Cascade Collision a few months back but I never left a review. I drive past Cascade Collision everyday and it has bothered me that I never took the time to leave a review. I cannot say enough how much I appreciate their business. They handled my claim quickly, efficiently, and made it very easy. Their customer service was incredible so much so that I couldn’t go any longer without leaving this review of my experience. From the fast scheduling, picking my vehicle up early, and the card and mints left in my vehicle, they were simply exceptional throughout. I don’t remember everyone’s names but Valerie is who I always spoke with on the phone. Valerie was always friendly and helpful and I truly thank her and everyone for their customer care.Posted on Google
Janette VAugust 31, 2026Cascade collision has a very professional, friendly staff. Their facility was very clean and they were thorough with their work. They kept in contact with us through the whole process so we knew what was going on and when our car would be available, they made sure that we had rental plans and took care of us there all in all I think Cascade collision is the best place to go!!Posted on Google
William WAugust 31, 2026very professional , all repairs were done ahead of schedule and of the highest qualityPosted on Google
Cody BAugust 31, 2026I had a parking lot fender bender & the other guy's insurance worked with this body shop so I complained to the adjuster & Cascade about getting it tore apart & a quote for service plus putting me in a rental car would cost way more than the market value on my 14 Year old Subaru legacy was worth butt they thought different 5 weeks later I couldn't be more happier with the insurance and Cascades collisions work it turned out wonderful thank you both for putting up with my complaining I would recommend you guys anytime this is a provo Utah facility.Posted on Google
Lauren CAugust 28, 2026Cascade is amazing, always keeping you updated, super friendly! They are the best of the best!Posted on Google
Tom OAugust 28, 2026Taylor and Skyler did a fantastic job during the entire process.Posted on Google
Annette BAugust 28, 2026Communication was very reliable, professional and kind- LOVE Hailie!! The work done on my vehicle was OUTSTANDING- there was so much work needed on my poor car and it's like brand new! Thank you!Posted on Google
Susan TAugust 28, 2026The work was exceptional and I loved the way they kept me in the loop.Posted on Google
B RAugust 28, 2026Cascade kept me updated throughout the process. They let me know if there were additional costs. They delivered my car exactly on time and the work was excellent. Highly recommend Cascade!Posted on Google
Sandro SAugust 27, 2026I had my car repaired which was damaged resulting from a collision, of which the other party was at fault. Valerie was amazing to work with and made the process very easy, and she completely handled the communication with the other party’s insurance company. Jonathan and his team did a great job as well on the repairs.Posted on Google
Doug RAugust 27, 2026My son had a car accident and Cascade quickly got him on and got the car evaluated and did a fantastic job with communication. I was really impressed with the Customer Service that we received. I highly recommend them.Posted on Google
Richard OAugust 27, 2026Valery the desk person was the most helpful person I have ever dealt with. We had a quote from someone else for $2500.00 and she herself buffed it out for free. We gave her a $20 for her personal use, only because she would not except more.Posted on Google
Barbara BAugust 27, 20263 times I have used Cascade. They do a beautiful job and are so helpful and professional.Posted on Google
Mary BAugust 27, 2026Cascade employees were great to work with. They kept me updated on the repairs and were timely getting the job completed!Posted on Google
MoabfanAugust 27, 2026I cannot say enough about how on top of things, how communicative, and how professional they are at every step of the process. As crappy as a fender bender is, they made the experience incredible.Posted on Google
Pamela PAugust 26, 2026The best part about this business in west haven UT was Danielle the receptionist. So polite and helpful. Went way above and beyond helping me and even comforting me about my accident.Posted on Google
Gregory OAugust 26, 2026Collision repair of back end. Great job. FlawlessPosted on Google
Preston MAugust 25, 2026The team at Cascade Collision Repair was professional, courteous, and communicative. I knew exactly what was happening when and how long it would take. The results were fantastic - you wouldn't know the car had been damaged.Posted on Google
Morann EAugust 25, 2026I love this place. My car got hit and the other insurance company kept trying to spook me into staying in their network. Cascade assured me everything will be taken care of no matter what the insurance company said. They got me in sooner than expected, and got me out sooner than expected. It was such a good experience. 10/10!!! (Meagan rocks)Load more