Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Tuesday, 22 October, 2019

Change of Season Car Checkup

Now that you are a pro at dealing with summer driving, it’s time to get your car ready for the upcoming change of seasons. With fall upon us, there are things you should check to make sure your car is safe for the change in driving conditions. Get a car service checkup at your local shop, or take some time to give it a look yourself.

There are definitely some key areas that need to be checked. Contact Cascade Collision with any questions or for any auto body fixes you might need in addition to these areas.

Fluids

It’s always important to make sure your wiper, brake, steering, and coolant fluids are properly topped off. The change of seasons offers a timely reminder to give them a look.

Brake System

Good brakes are always important, and this is especially the case when we start to see more water on the roads. If you can check your brakes yourself, that’s great! Otherwise, have them looked at during your next car service checkup.

Belts and Hoses

You will likely notice a belt is loose by the noise you hear, but having them looked at and tightened when necessary is important. Making sure each hose is secure will help keep your fluids where they need to be.

Seasonal Tire Change

The best time to make sure your tires are ready for fall and winter driving is before the roads start getting bad. You can take a look at the tread yourself. If you are not sure if they are still okay, there’s a good chance that they’re not. Ask an expert to be sure!

Lights and Wipers

Lights and wipers are easy things you can test yourself. Have a friend watch your lights as you turn them on and press the brakes. When you test the wipers, make sure they don’t leave any streaks in your field of vision.

Heating

You will definitely notice this one if it doesn’t work the first time you need it! Since you probably haven’t had to use your heater in a while, give it a test to see if everything’s still running smoothly.

By taking a little time to run through your car’s systems, you can make sure it is ready for the more adverse driving conditions that come with the change of seasons. Ask a professional if you have any questions, and drive safely out there!