Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Friday, 1 December, 2017

Prepping Your Car for Colder Weather

The weather is transitioning and soon winter will be here, so now is the perfect time to prep your car for the cold! At Cascade Collision, we were able to put together a list of musts when it comes to car winter maintenance. Following these easy steps will help to keep your car operating as it should, and may just help you to be ready for whatever comes your way!

Check Fluid Levels

Antifreeze, coolant, and windshield wiper fluid are all pretty important components when it comes to keeping your car running smoothly during the winter months. Antifreeze actually keeps your engine from freezing, and using a winter windshield wiper fluid means it won’t freeze the second it hits your windshield. (You should probably check/replace your windshield wipers too!) No matter what, if your vehicle’s fluids are low, refill them!

Take a Look at Your Tires

Tires with good tread have a much better chance of keeping your vehicle on the road in harsh weather conditions. Make sure to check your tire pressure, and if it’s low, fill them up at your local gas station. And, if you’ve had problems in the past, you may want to consider installing winter tires.

Make Sure the Heat is Working

If you happen to be stranded somewhere, having a working heater can literally be a lifesaver. Be sure to check the blower as well as the defroster—you want to make sure you can actually see while driving!

Be Prepared

It’s usually a good idea to have an emergency kit of sorts in your car during the winter. Blankets, non-perishable snacks, and water are a good place to start, but adding things like a flashlight, jumper cables, first aid kit, ice scrapers, and even a small shovel can be helpful to have.

If you want more car winter maintenance and tips, visit Cascade Collision today. We do a variety of auto services as well as collision repair services.