Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Monday, 15 January, 2018

Stay Safe With These Winter Driving Tips

 

Driving during the winter comes with extra dangers. Fortunately, there are plenty of ways for you to exercise cold weather driving safety. Stay safe with these winter driving tips.

Fill Up Your Tank

Winter is not the time to test your vehicle’s fuel reserves. If you get stuck in a snowstorm or even in bad traffic, a quarter tank might not cut it. Fill up your tank regularly to avoid getting stuck in a dangerous situation.

Slow Down

Even if you have 4-wheel drive and snow tires, watch your speed. Between ice, snow, and inexperienced winter drivers, you’ll want extra distance between you and the car in front of you. A few extra seconds can be the difference between a close call and an accident.

Give Snow Plows Enough Room

Snow plows are big and slow. Give them space. First of all, snowplows have more blind spots than the average vehicle. Chances are, they can’t see you. Second, they stop often and unexpectedly. Third, and perhaps most importantly, they throw up a lot of snow and ice. You can go from 100% visibility to completely blind in a matter of seconds if a plow throws a load of snow onto your windshield.

To Pump or Not to Pump Your Brakes

Back before antilock brake systems (ABS), drivers were told to pump the brakes if they started to slide on ice. However, if your car is equipped with ABS, pumping your brakes will do no good since your car is already capable of doing this on its own far more effectively than you can. So what do you do when you slide across ice?

Step down on the brake pedal, and remember to steer. If you start to feel a rumbling motion in the pedal, don’t panic. It’s just the ABS doing its job. If your car is not equipped with ABS, pump the brakes if you feel the wheel’s lockup.

Even the most experienced and attentive winter drivers can end up in an accident. If you get into an accident, give Cascade Collision a call for a free quote.