Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Saturday, 8 June, 2019
auto body shop provo

What are the Best Auto Body Shops in Provo?

When you need work done on the body of your car or truck, you have a lot of options out there. If you want the best service and the job done right, though, you want to be sure to make the best choice. For the best auto body shop Provo has to offer, turn to the experts at Cascade Collision.

What to Look for in an Auto Body Shop

Nobody wants to have to take their vehicle to an auto body shop. But after an accident or another incident in which your car or truck is damaged, you want an auto body shop you can trust. The best shops will do more than repair the damage. They will also help you through the entire process, from a fair and accurate quote to getting you into a rental car and back into your car looking good as new.

 

It all comes down to service. Sure, you want an auto body shop that knows how to fix your car and do the job right. What sets apart the best auto body shops Provo has to offer, or any community, is the way they provide that service. At Cascade Collision, for example, we will provide you with a timely and fair estimate. We provide a wide range of services, from structural alignment to paintless dent repair, and offer the services most appropriate to your vehicle’s condition.

Auto Body Claims Assistance

A great auto body shop also helps you with the paperwork. We assist you with the claims process to help take the headaches out of it. If needed, we also help you get into a rental car so you can get on with your schedule while your vehicle gets back to looking great.

 

The best auto body shops also know how to communicate. Everyone at Cascade Collision is trained in providing the best customer service. This includes giving you regular updates so you know what to expect and when you can get back into your vehicle.

Find out why Cascade Collision is the best auto body shop Provo has to offer. We also have locations elsewhere in Utah County and in Summit County. Contact us today.