Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Monday, 23 March, 2020
rear ended car, bumper collison

What to Expect After Being Rear-Ended: And What You Should Do Next

A car accident is always traumatic, no matter how minor or severe. Even a minor fender bender can ruin your day or even cause injuries. One of the most common types of car accidents involves being rear-ended. With all the distractions out there, drivers frequently take their eyes off the road. Knowing how to handle a rear-end accident can help you with the stress of the incident.

So, what should you do after being rear-ended? These tips will help you respond to the accident and know what to expect next. The experts at Cascade Collision can answer any questions you have about what to do after being rear-ended.

Stay Calm and Check for Injuries

While it can be easy to panic after an accident, the most important thing you can do is to stay calm. This will help you focus on what needs to be done. It will also help you and the people around you to mitigate the potential for shock.

You will need to check for any injuries in your vehicle or in the car that rear-ended you. Injuries, especially serious injuries, should be reported and dealt with first.

Report and Document the Accident

You will have a better idea of what to expect after being rear-ended once you report and document the accident. Call the police to report it.  Make sure you communicate clearly what happened and get a copy of the accident report. Then take photos of the accident, the damage done to both vehicles, and record what happened.

Next, you will need to contact your insurance company. You should expect the other person’s insurance to cover your vehicle repairs and other expenses, but your insurance company needs to know about the accident as well. They will help process the paperwork and can cover the costs if the person who rear-ended you doesn’t have sufficient insurance.

Find a Good Auto Body Repair Shop

Choosing the best repair shop you can is important after an accident. Cascade Collision offers a full range of auto body repair services with prompt service. The expert staff will even help you with insurance paperwork and let you know exactly what to expect after being rear-ended. Contact us for a free quote today!