Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Friday, 22 November, 2019

Winter Driving Safety: Preparing Your Car for Winter

Even if you love winter, you probably aren’t crazy about winter driving. Roads can be slippery with snow and ice, plus you have to deal with low visibility and erratic drivers. To get through these hazardous conditions, focus on preparing your car for winter and brushing up on winter driving safety. If you do experience a car accident, let Cascade Collision take care of the repairs.

Get Your Car Ready for the Season

The first thing you want to do is to make sure your vehicle is ready. To help with preparing your car for winter, it is a good idea to take it in for a checkup before the season really kicks in. If you want to do it yourself, make sure:

  1. Your fluids are all topped off and relatively fresh
  2. Your belts are all tight and in good shape 
  3. Your lights are working and properly aligned
  4. Your wipers work well

 You also want to make sure your battery is in good condition and will last the season.

One of the most important steps in preparing your car for winter is to make sure your tires are in good shape. This is very important. Make sure the tread is still intact and not too worn. If winter conditions are particularly harsh in your neck of the woods, you might want to opt for snow tires.

Get Your Car Ready Each Day

Once your vehicle is ready for the season, you still want to make sure it is ready each day before you leave. It is a good idea to do a little walkthrough to check the tires and windows. Make sure you clear snow and frost completely off your car. Snow left on your car will blow when you drive, either in your field of vision or that of drivers around you.

Prepare Yourself for Winter Driving

You also want to get yourself ready for winter driving safety. You can plan your routes in advance and check the weather before you leave. Give yourself extra time if driving conditions are less than ideal. Most importantly, remember to slow down, stay calm, and make sure safety is your top driving priority.

Contact us for a free quote or to ask any questions you might have. Drive safely this winter.