Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Tuesday, 22 January, 2019

Winter Driving: Studded Snow Tires vs. Snow Chains

No matter where you’re headed this winter, if your vehicle is likely to encounter snowy roads and less-than-ideal driving conditions, you need to have a plan. Though basic winter tires should do the trick, if you’re facing serious snow this winter—be prepared. When driving, safety should always come first, which means your vehicle may need snow chains or studded snow tires. Though both of these options are intended to keep you safe, depending on your driving situation you may need one over the other.

Studded Snow Tires

Studded snow tires can be purchased at a tire shop and do require installation. More expensive than snow chains, studded snow tires are intended to keep your family safe in a very snowy place all winter long. Studded snow tires are nice because you don’t have to stop and put them on your car when you drive into a snowy area. However, studded tires make for an uncomfortable ride when you hit dry land. In some states, these tires are banned or restricted, so check on local laws before you buy. If you live in a snowy area where these tires are needed, they are a much better option than chains. Simply have the tires put on at the beginning of the snow season and removed at the end.

Snow Chains

Snow chains are much more common and much less expensive than studded snow tires. Chains can be purchased at local stores with auto sections, not just car care businesses. Chains can be added or removed from your tires as needed and are a good option when you are driving in and out of snow. You will have to stop and take the chains on and off though as you see fit, which may make things a little chilly. Though snow chains are considered to be very safe, it is important to replace them seasonally to avoid breakage that results in car damage or an accident.

Ultimately your safety is what is most important this winter. If the slush and snow cause an auto accident, address medical needs first, then tackle car repairs. Cascade Collision specializes in repairs and is here for you all winter long. Contact us and find us at your nearest location.