Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Wednesday, 5 December, 2018
winter driving tips for safer driving in the snow

Simple Winter Driving Tips 101

Driving during the winter season can seem scary, but it doesn’t have to be. When you practice simple, safe winter driving, you keep yourself, your family, and your fellow drivers safe all season long. New to a snowy state or need a winter driving refresher? Follow our simple winter driving tips when you hit the road this winter.

Be Prepared

Winter is coming and that means you should be preparing your vehicle. Make sure your tires are in good condition and purchase snow tires or chains if necessary. Consider taking your car in for an oil change and check up too. This ensures that you have all the antifreeze and wiper fluid you’ll need for the winter season. Preparedness also includes keeping a first aid kit and other emergency supplies in your car at all times.

Rules of the Road

One tried and true winter driving tip is when driving in the snow leave lots of space between you and the car in front of you. Watch the road attentively for signs of black ice and if you begin to spin out on a slippery patch, turn your wheel in the direction that the back of the car is sliding. If several cars begin to slow down, follow the pattern and do not try to pass. It is likely that the cars are on a patch of ice. Lastly, if you encounter winter fog, do not use your brights.

Your Car 101

Knowing your car is a great way to make sure you’re safe on the road. Know how your car handles certain situations and learn important facts about your vehicle. Take time to learn where all the buttons, like the hazards, are located so you can quickly find them when necessary. And last of all, don’t forget to clear all the ice and snow from your windows before you drive.

I.C.E.

Before you ever hit the road, make sure you have a strong in case of emergency (I.C.E) plan. Have emergency supplies in the car and have an emergency worker contact plan. Know where your nearest collision repair shop is so you can get your car fixed quickly. It is also a good idea to brush up on your CPR knowledge in case of a life-threatening collision.

Last Winter Driving Tip

Have other questions about winter driving tips or need a collision quote? Contact us at Cascade Collision today.