Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Thursday, 1 March, 2018

How to Find a Good Auto Body Repair Shop

A car is one of the biggest purchases of your life — naturally, you want to make sure you’re in good hands when your car needs an auto body repair. Unlike engine or starter repairs, body repairs are something you’ll see every day. Find the best quality repair shop by following these tips:

Check for proper certifications

The best auto body shops will all have up-to-date certifications and licensing. If you’re going to a company without certifications, you’ll risk working with someone who doesn’t have the proper training or procedures and you could damage your car more in the long run.

Get a reference from a friend

Word of mouth is always the best way to go. Ask friends and family who they trust when it comes to their auto body needs.

Ask about their warranties

Sometimes things can go awry with a repair. For this reason, you want to make sure the repair shop has a good warranty. The details will vary from shop to shop, so read the fine print.

Do your research ahead of time

Learn all you can about the company and your situation before you commit to having them do the work. Ask how long the repair will take, how much experience they have with your type of vehicle, what type of parts they use, etc.

Read online reviews

These days, it’s best to read online reviews before buying just about anything, and auto body repairs are no exception

If you’re looking for auto body shops in the Provo, Utah, area, Cascade Collision is an excellent option to help with your repair. Find a location near you and learn more about our services.