When your car or truck is damaged in an accident, you want to get it back in shape as soon as possible. However, don’t let that rush get in the way of finding a quality collision repair shop. The difference between shops can have lasting consequences.
What Is the Collision Repair Process?
The reason you need to choose a quality collision repair shop: the process is intricate and needs to be done by experienced professionals who know what they’re doing. Part of finding the right shop and collision repair services is knowing what the repair process entails so you can ask informed questions.
Collision repair includes:
- Getting an estimate
- Disassembling the damaged area of the vehicle
- Ordering the necessary parts
- Structural repair of the damaged area
- Body repair
- Painting
- Reassembling the repaired area
- Detailing the final touches
How Do I Choose a Collision Repair Shop?
The key to choosing a collision repair shop is to focus on quality. There are lots of options out there, and there is a wide range of customer service available. To find a quality collision repair shop, keep these things in mind:
- Ask around and read reviews. Word of mouth is a tried-and-true way to evaluate the quality of a repair shop.
- Ask questions about their repair process. This will give you an idea of how well they communicate and do their work. They should have a collision repair quality checklist.
- Get multiple repair estimates. Don’t rush when making your choice. It’s always a good idea to get at least three quotes.
- Trust your gut. If you get a good or bad feeling about a shop, trust your instincts.
What are Things I Should Ask Before, During, and After Collision Repair?
Communication is key. Ask all the questions you have before getting the repair done, and stay in contact during the process. Part of making an informed choice when looking for a quality collision repair shop is asking questions. Don’t be afraid to ask. A good shop will take the time to give you the information you need. Questions you should ask include:
- What is your process for providing an estimate and doing the repairs?
- How can I get my car to your shop?
- How long will the repairs take?
- Are you ASE certified?
- Will you provide a written record of the repairs you do?
- What warranties do you offer?
- Can I see your customer reviews?
What Should I Look For After Collision Repair?
After your collision repair is complete, you should take a good look at your vehicle. Check the repaired area for any cracks, misaligned parts, or other discrepancies. If there are any collision repair issues, document them with thorough photos and in writing.
You should then approach the repair shop with the issues and request a refund or correction of the repair (if you want it done at their shop). If they refuse, you might need to consult an attorney.
Contact Cascade Collision Repair
When you need your vehicle repaired after a collision, trust Cascade Collision Repair, the shop that offers quality repair and customer service. The Cascade Collision Repair shop near you provides all the collision repair services you need—and we will communicate with you openly throughout the process. Contact us today, and get your vehicle looking like new again.
