Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Category “Auto Body Shop Tips”

Thursday, 20 February, 2020

How to Fix Dents in Your Car

When you take good care of your car and wash and wax it regularly, getting a dent can be nothing short of frustrating. You look at your newly waxed car and see the glorious shine interrupted by an unsightly dent. Not to worry—you can take care of a lot of car dents yourself. These tips […]...
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Thursday, 8 August, 2019

Most Trusted Auto Body Shops in Provo

When your car or truck has suffered damage from an accident or other mishap, you want to find an auto body shop that you can trust. The trouble is that there can be so many shops to choose from. How do you know which are the best auto body shops in Provo that provide service […]...
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Thursday, 1 March, 2018

How to Find a Good Auto Body Repair Shop

A car is one of the biggest purchases of your life — naturally, you want to make sure you’re in good hands when your car needs an auto body repair. Unlike engine or starter repairs, body repairs are something you’ll see every day. Find the best quality repair shop by following these tips: Check for […]...
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Wednesday, 1 November, 2017

3 Myths Your Car Service Center is Telling You

Do you ever feel like you’re being nickle-and-dimed by your car’s service center? More than likely, you are. While it’s important to have a go-to service center for your car, it’s equally as important to be hyper aware of things you might be getting scammed on. Check out these three common myths your service center […]...
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Monday, 21 August, 2017

How to File a Car Insurance Claim

Car accidents give rise to an array of emotions including fear, anxiety, anger, and confusion. To eliminate some of the stresses associated with a car accident, it is best to prepare as much as possible beforehand. You should always keep your insurance information handy when driving. It is also important to keep a general understanding […]...
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Monday, 7 August, 2017

How to Improve Your Vehicle’s Fuel Economy

Although buying a car offers you convenience and more time at your disposal to do other things, it comes with a daily expense – fuel. Whether your vehicle is a small SUV or a large truck, fuel management will save you some money. To improve gas mileage on the same liters or gallons of fuel, […]...
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Monday, 24 July, 2017

5 Myths About Car Insurance Explained

  There are a lot of misconceptions about car insurance. We form our opinions of the industry through personal experience, talking to friends and family, or hearing about stories on the news–both positive and negative. At some point, we must take a step back and look at these common misconceptions that get passed around. View […]...
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Friday, 17 February, 2017

After Crash Facts: Why Car Paint Jobs Are Important

Don’t Skimp on the Paint If your car has been in a collision, the repair process is multi-layered. Once the damaged parts have been replaced and the dents smoothed out, the important work is not yet done. The paint job will have a major effect on its future life. That’s why it’s important to have […]...
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Monday, 12 September, 2016

The 10 Most Expensive Car Repairs

As Americans, we love to drive on our miles and miles of open road. It’s no secret that we have a love affair with our vehicles. But this also comes with the responsibility of ensuring our cars are properly serviced and maintained. Not doing so can lead to some costly repairs. Below are some of […]...
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Monday, 1 August, 2016

What Is Betterment?

Most people that have dealt with a betterment charge in their auto claim think of it as “the other B word”. Working with customers in unfortunate circumstances like an accident is hard enough as it is, but explaining something like betterment on top of that is truly terrible – even more so because this charge […]...
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