Click here for a message on COVID-19 prevention measures

All of us here at Cascade Collision Repair want you to know we care deeply for the well-being of our customers and employees. In an effort to minimize the possible spread of COVID-19,we are taking the following measures:

  1. Office employees wear face masks and production employees wear their respirators or face masks.
  2. Disinfect high touch areas in every stage as well as clean the interior and exterior of the vehicle prior to delivery.
  3. Keys are disinfected when received and prior to delivery, gloves are worn, and hands are washed frequently when handling keys.
  4. Practice social distancing by meeting customers outside for drop off and delivery. (Walk-in estimates are still offered those who prefer to do business in person.) If you do not want to come inside, please call our office upon arrival. Lehi-(801)919-8597, Provo-(801)396-8303, Orem-(801)406-8469, Park City-(435)214-1834
  5. Encourage customers who call in for estimates to submit photos online through our website www.cascadecollision.com/quote. We can also text or email a link for customers to enter their contact information and submit photos. Estimates will be written within one business day, at the latest.
  6. Payments can be made over the phone or through an email link and insurance checks can be collected outside prior to delivery if preferred.
  7. Communication with customers is handled by phone, text, or email. Customers who wish to have in person conversations are always welcome inside.
  8. Pick-up and delivery options are available for those who want their car repaired but don’t want to leave their homes.
  9. Require employees to go home if they don’t feel well, even if symptoms are unrelated to the Coronavirus.
  10. Providing all employees the option to work from home whose positions allow them to do so.

We understand the seriousness of this virus and are trying as best we know how to do our part in helping our customers, employees, and vendors remain safe and healthy. As a small business, we hope you will keep your appointment. We would love the opportunity to do everything we can to make the repair process as seamless and convenient for you as possible.


Sincerely,

Cascade Collision Repair

Category “Car Insurance”

Monday, 21 August, 2017

How to File a Car Insurance Claim

Car accidents give rise to an array of emotions including fear, anxiety, anger, and confusion. To eliminate some of the stresses associated with a car accident, it is best to prepare as much as possible beforehand. You should always keep your insurance information handy when driving. It is also important to keep a general understanding […]...
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Monday, 24 July, 2017

5 Myths About Car Insurance Explained

  There are a lot of misconceptions about car insurance. We form our opinions of the industry through personal experience, talking to friends and family, or hearing about stories on the news–both positive and negative. At some point, we must take a step back and look at these common misconceptions that get passed around. View […]...
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Monday, 15 May, 2017

The Steps to Take with Insurance Post-Accident

Being involved in a car accident can be a scary experience. If it happens to you, it can be hard to focus on anything but the immediate aftermath. Of course, your first priority will be to make sure everyone is all right and get medical attention for any injuries. Once you’ve done that, the next […]...
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Monday, 12 December, 2016

Keeping Calm Post-Accident

If you are involved in a vehicular accident, you might be upset and disoriented. However, your negative feelings will only worsen if you are not calm. In this article, we will offer you practical tips for thinking clearly and staying calm following an accident 1. Make Sure Everyone Is Okay No matter how major or […]...
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Thursday, 18 August, 2016

Best Hacks to Get the Cheapest Auto Insurance

No matter what kind of auto insurance you are looking into buying, liability or a full coverage, it’s sometimes best to shop around to find the cheapest packages. There are other ways that you can lower your insurance cost as well. Here are some of the best hacks with regards to finding the cheapest insurance. […]...
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Monday, 1 August, 2016

What Is Betterment?

Most people that have dealt with a betterment charge in their auto claim think of it as “the other B word”. Working with customers in unfortunate circumstances like an accident is hard enough as it is, but explaining something like betterment on top of that is truly terrible – even more so because this charge […]...
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Saturday, 27 February, 2016

Understanding 80/20 Auto Insurance Settlements

In most cases it’s fairly obvious who is at fault in an accident, other times it can be confusing. Think about it this way, if you’ve ever been in an accident it can feel like everything is a huge blur. Everything happens so quickly that your brain has almost no time to work all the […]...
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Wednesday, 10 February, 2016

How to Help Keep Your Auto Insurance Rates Down After an Accident

When you get in a car accident, you might think that all the pain stops with the impact itself. However, other kinds of pain, especially those of a financial nature might follow you long after the accident. Here, we are looking at what you can do to help prevent a rise in your insurance rates, […]...
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Wednesday, 7 January, 2015

Diving into the details of comp and collision coverage

Do you understand the difference between comprehensive and collision coverage?...
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